Shipping & Store Pickup
Shipping & Store Pickup Information
Shipping Information
All items purchased at Sankofa Diapers include free shipping via USPS (unless indicated, U.S. addresses only). All orders are typically shipped within 1-3 business days upon receipt of payment through Paypal.
Sankofa Diapers customers are encouraged to add shipping insurance to their orders to protect the value of their purchase.
Any orders placed without the insurance option that are damaged or lost in transit are considered the buyer's responsibility. However, such cases will be reviewed on a per-case basis.
Order and shipment tracking information will be provided through your Sankofa Diapers account and through Paypal updates to the email address associated with the Paypal order. A "Completed" status indicates that the order has been shipped.
Local Pickup Information
Those shopping locally (Kaysville, Utah) can choose to pick up their order instead of having it shipped.
Just select the 'Local Pickup' option on checkout and a no-shipping discount will be applied! A minimum $10 purchase is required in order to receive the discount.
Pickup instructions will be sent to your email address when your order has completed.
All Customers
All customers can contact Sankofa Diapers to request additional order, shipping, or product information, if needed.
International or bulk order customers should contact Sankofa Diapers directly using our Contact Us link.